Shipping policy
Shipping Policy
At Figgly.pk, we aim to deliver your orders safely and as quickly as possible through trusted third-party courier services across Pakistan.
Order Processing
Orders are processed after confirmation. Customers may be contacted through phone, WhatsApp, SMS, or email to confirm order details before dispatch.
Orders with incomplete, incorrect, or unreachable customer information may be delayed, cancelled, or placed on hold.
Delivery Time
Estimated delivery time may vary depending on the customer’s city, address, courier service, public holidays, weather conditions, strikes, or other circumstances beyond our control.
Standard delivery usually takes a few working days after dispatch. Delivery to remote areas may take longer.
Delivery Charges
Delivery charges, if applicable, will be shown at checkout or communicated before order confirmation.
Figgly.pk may offer free delivery on selected orders, promotions, or minimum order values.
Courier Partner
Figgly.pk uses third-party courier services for delivery. Once the parcel is handed over to the courier, we will assist customers with tracking and support, but courier delays or operational issues are not fully under our control.
Cash on Delivery
For cash on delivery orders, customers are requested to keep the full payment ready at the time of delivery. The courier may not hand over the parcel without full payment.
Failed Delivery
If a customer is unavailable, provides incorrect contact details, refuses delivery, or does not respond to courier calls, the parcel may be returned to Figgly.pk.
Repeated failed deliveries or order refusals may result in restrictions on future cash on delivery orders.
Damaged Parcel
If the parcel appears damaged, opened, or tampered with at the time of delivery, customers should take pictures/videos immediately and contact Figgly.pk within 24 hours.
For support, email:
Shipping Support
For delivery tracking, order status, or shipping-related questions, contact us at:
